If you are facing issues while transferring files from android to mac or android to pc then you are at the right place. We are going to learn how to fix android file transfer, not working issues.
If you use a USB connection to connect your android phone to pc or laptop and do transfer your files from mobile to a computer then you might have faced the problem of the android phone won’t connect to pc and it shows an error i.e. can’t access device storage.
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There are other alternatives that can help with file transfer from android to computer but if you want to go with the traditional method of using a USB cable then this article is for you. We are going to fix these issues.
There are several methods to transfer files from android to a computer or vise-versa but the easiest method is via USB. So without wasting more time, let’s start with the reasons and solution to fix android file transfer can’t access device storage or any other.
Solutions How To Fix Android File Transfer Not Working On Windows 10
There can be several reasons why you are facing Android File Transfer Not Working On Windows 10 hence there are different methods to fix it. The issue can be because of hardware or sometimes it’s due to software. So follow the steps one by one and let us know which methods had helped you with your android file transfer not working issue.
Restart Android Device & Computer
Restarting Android smartphones and computers sometimes does solve many problem. It is observed that some problems just need a simple system restart. If your android phone is not getting connected to pc or it is getting connected by file transfer is not working in your android phone then you should try to restart your android smartphone and then your computer.
Restarting the computer will restart the system file and the same goes with the android phones. Multiple tries to get android phone connected can cause error. A restart might solve your issues, so try after restarting both the system and try if your issues is fixed or not. If not then try the following methods.
Change USB cable – android file transfer not working solution
Among the various modes, if you are trying to use a method to connect the android phones using the USB cable to windows 10 and facing the problem of android phones, not connecting issues, then change the USB cable. Sometimes USB cables are lost from the port or the cable near the connecting port is damaged and causes connecting issues.
It is always recommended to use the USB cable that comes with your phone. Those original USB cables are specially designed for your phone. Whether you use it for charging your android phone or using to transfer files from the computer, try to stick with your original USB cable. If changing USB cable doesn’t fix your android phone won’t connect to pc issue then proceed with the other solution.
Change computer port
A computer has multiple USB ports, if you are facing a phone connecting issue with one port, you can try using another USB port. The new motherboard comes with USB ports at the front as well as backside as well. So try switching the USB ports of the computer and check if changing USB ports works for you or not.
If this solution doesn’t work to fix the android phone not connecting to the computer issue then continue with the other following issues.
Android file transfer can’t access device storage
Following the above option will eliminate the possibility of damaging the computer USB port or USB cable not working. Now if your android smartphone is getting connected to the computer but as you open phone storage in a computer and you get file transfer can’t access device storage this means your phone is connected but not granted permission to access the device storage device. The problem is that you had not enabled File Transfer Mode in the phone connection. To enable that, here are the steps you need to follow.
Step 1 : Firstly connect your android phone with your mobile.
Step 2 : Now swipe down the notification bar, here you will find USB connection mode.
Step 3 : Tap on that notification and you will get different options such as
Step 4 : From those, select File Transfer Mode and done.
Step 5 : Now open device storage from the computer and you will be able to do USB file transfer android easily.
In this way you can select file transfer option to fix can’t access device storage problem while you connect your android phone with computer.
Enable file transfer on your Android device
Connect your android phone with the computer using a USB cable and check if your phone is showing the connected indication or not. If it is showing phone connected to PC indication, then there is no fault of USB cable or computer port. There are multiple USB options available when you connect your phone to pc, if the correct option is not enabled, you will face android file transfer can’t access device storage.
Step 1 : Firstly connect your android phone with a PC using USB cable.
Step 2 : Now as you connect to your PC you can see USB mode for connection, from those options, select Files transfers.
Step 3 : Now open this pc or my computer in your computer and locate your android phone drive.
Step 4 : Now open your phone and you can copy-paste files from computer and PC or vise-versa
In this way, you can fix file transfer not working in android phones easily.
Uninstall any file transfer software installed in PC i.e. samsung kies
Believe me, you don’t need any software to perform copy paste option or transfer files from android and computer vise-versa. You can do it without installing any file transfer software. If you have installed any such software then uninstall those software and restart your computer.
As you install this software, drivers get installed along with these, and sometimes, these create drivers conflict and you face android file transfer no android device found issue. Uninstall this software and then try to connect your android phone to pc and check if your android usb file transfer not working issue is fixed or not.
Enable USB debugging
In some devices, enabling USB debugging fixed the issue of the android phones can’t access device storage. This option is usually not visible to devices. One has to enable a developer option in which this option is available. Here are the steps that will guide you through the process.
Step 1 : Firstly detach your android phone from the computer and open the phone setting in the android smartphone.
Step 2 : Now scroll down and open the About phone option. Here you will find details about your phone such as android version, build number, android security patch date, and many more.
Step 3 : Locate the build number and tap for 3-4 times until you will get a message to tap a number of times to unlock the developer option.
Step 4 : Now get back to the setting options and open the developer option and turn on USB Debugging
Step 5 : Now connect your android phone with a PC using a data cable. You will see a notification, open it and select the File transfer option.
Step 6 : Now your android phone will be detected on the computer, you can open it start file transfer between computer and android phone.
In this way, you can enable the USB debugging option to fix transfer files from mobile to laptop easily.
Reinstall Composite ADB Interface
ADB drivers are important to be installed in computers in order to get file transfer to enable and to detect android phones on computers. Usually, as you connect your computer to mobile, it will automatically install ADB drivers. If for some reason, drivers get uninstalled, we need to reinstall the Android USB driver on Windows 10. So do the following:
- Connect your Android phone to compter using USB and then open Device Manager from the start menu.
- In the Device Manager, search and click on arrow to expand Portable Devices or Other Devices.
- Right-click the name of the device that you had inserted then select Update Driver Software.
- In the Hardware Update wizard, select Browse my computer for driver software and click Next.
- Click Browse and then locate the USB driver folder. For example, the Google USB Driver is located in
- Click Next to install the driver.
- Now reconnect your android device and check.
In this way, you can install ADB drives in your mobile. Now eject your android phone and then again connect it. This will surely fix your fix android file transfer not working on windows 10,8,7 problem.
Android file transfer not working mac
This problem of phone not getting connected to PC is not only with windows computer or windows specific version i.e. windows 10. Android file transfer not working issue can also be seen in mac.
Here are some tips for android file transfer for mac not working solution. As discussed earlier, solutions such as Restart Android Device & Computer, Change USB cable and Change computer port is same for mac users also. Try these solutions and check if this solution works for you or not. If not, then proceed with the following solution for android file transfer mac not working.
Update your MAC software
MAC users can’t connect to android phone like windows i.e. plug and connect without any software. Android File Transfer is to be installed on MAC to transfer files between your Mac computer and your Android device. User having an older version of MAC is facing issues with android file transfer mac could not connect to the device. The latest version of MAC and android file transfer works fine. In this case, one can update macOS to the latest version and fix this issue. Here are the steps to follow.
- Firstly open Apple menu and click on System preference.
- Now click on the Software Updates.
- and then Click on Update Now or Upgrade Now.
After updating macOS on mac, restart your computer and then try to connect your android phone to macOS and check if the problem of the android phone not connecting is fixed or not.
Download lastest version of Android file transfer
Android file transfer only Supports macOS 10.7 and higher.
- Open Android file transfer link and download it- Android File tansfer for mac.
- After downloading the file, Open AndroidFileTransfer.dmg and Drag Android File Transfer to Applications.
- Now connect android phon with MAC using the USB cable
- Open it by Double clicking on Android File Transfer from the application.
In this way, you can update your android file manager in macOS.
FAQ ( fix android file transfer not working )
What is the fastest way to transfer files from mobile to laptop?
The fastest way to transfer files between smartphone and computer or any system is using a USB cable. This will provide you the fastest transfer speed between mobile and computer or any system.
How can I connect my mobile with PC?
You can connect mobile with a computer using different methods such as using USB cable connection or even wirelessly? In wireless mode, you need a software which is to be installed on both computer and mobile.
How do I transfer files from my phone to my computer Windows 10?
To transfer files from phone to windows 10, there are multiple methods. The simplest method is to use the USB cable to connect your phone to a computer and can transfer files.
Hope you like this tutorial on how to fix android file transfer not working and now you are able to transfer file from android to computer and transfer file from android to mac. If you have any problems while following the tutorial, feel free to use the comment section. In case you have any suggestions or want us to cover any specific topic, then let us know in the comment section or join our Facebook group Android And Windows Errors Solution and discuss your problem.