How To Fix this account is not allowed to use whatsapp due to spam

Have you encountered with message This account is not allowed to use WhatsApp due to spam as you open WhatsApp. This error will restrict you from using whatsapp and you are not able to use it.

In this article, we will explore the various reasons why your account may be blocked from using WhatsApp and provide you with effective solutions to fix this issue. So, if you’re ready to regain access to one of the most widely used communication platforms in the world, keep reading!

this account is not allowed to use whatsapp due to spam

WhatsApp time by time is getting strict to fight against the increase in online scams and a significant amount of online scam are being done through WhatsApp. Apart from that, there are developers who are modding WhatsApp apk and on the name of providing various features, they add malware script which compromises user policies.

WhatsApp account banning are the result of the strictness of WhatsApp policies.

Before we get into the tutorial on how to fix this account is not allowed to use WhatsApp due to spam, Let’s understand why we get this WhatsApp error.

What does Chats are still on this device mean?

If you encounter Chats still on this device message while opening WhatsApp means you are no longer allowed to use WhatsApp as it is blocked by WhatsApp. This error you can mostly encounter with this account is not allowed to use WhatsApp due to spam.

Now that we have learned why do we get chats are still on this device error, lets have a look to the solution.

How To Fix This account is not allowed to use WhatsApp due to spam

It makes us confused when all of a sudden if you encounter an error message that this account is not allowed to use WhatsApp due to spam then don’t worry. We can try to fix is by some simple tricks. Read them one by one and follow them, these will try to fix your problem and regain access to your WhatsApp account.

1. Update WhatsApp version

Whatsapp keeps on updating its app on Android as well as iPhone to improve stability, improve security by patching vulnerabilities, and add new features. Sometimes, after a critical update to the app, they discontinue the old version, and this results in errors like account not allowed to use WhatsApp.

So the simple solution to this is to keep WhatsApp updated and check it you are using WhatsApp’s latest version or not. If not, then do update it from Google Play Store and check if you are able to use WhatsApp or not.

2. Clear WhatsApp cache

Clearing the WhatsApp cache is an often solution to fixing various issues of WhatsApp. Like any other app in Android or iPhone. WhatsApp stores data such as images, videos, and chat history in its cache. This helps the apps to have quick access to the data. Over time, this cache can become bloated and can lead to performance issues or errors like this account is not allowed to use WhatsApp due to spam. By clearing the cache, you essentially reset these temporary files and eliminate any potential conflicts or errors.

By clearing the WhatsApp cache, you are removing any corrupted or outdated files that may be causing WhatsApp errors. In doing so, you’re giving the app a chance to rebuild its cache with updated and optimized files. Here are the steps that you need to follow to clear the cache of the WhatsApp app.

To clear the WhatsApp cache on Android devices, go to Settings > Apps > WhatsApp > Storage.

Here, you’ll find options to clear both the storage and cache for the app.

On iOS devices such as iPhones or iPads, there’s no direct way to clear just the WhatsApp cache as iOS handles storage differently than Android. However, deleting and reinstalling the app achieves a similar effect by effectively clearing out any accumulated data within it.

Now open WhatsApp and check if the problem of this account is not allowed to use WhatsApp due to spam is fixed or not. If not, continue reading the post to have other solutions.

3. Uninstall any moded WhatsApp installed in the phone

If you are unable to use WhatsApp and getting an account is not allowed to use WhatsApp due to spam and you have a moded version of WhatsApp installed on your phone then it is possible that WhatsApp has banned your account. There are different Moded versions of WhatsApp available are always a cause for concern as they are not authorized by the original developers. These versions often come with added features or modifications that can compromise the security and privacy of your device.

Once you have successfully uninstalled the moded WhatsApp, it is recommended that you download and install the official version of WhatsApp from trusted sources like Google Play Store or Apple App Store. Now again sign up to WhatsApp and check if you are still encountering the same error or not.

4. Uninstall and reinstall WhatsApp

If you are not using WhatsApp mod like Gbwhatsapp then you should try uninstalling and reinstalling WhatsApp in your Android phone. Sometimes, WhatsApp cache can cause problems but we can learn how to clear WhatsApp cache in solution 1. Apart from the cache, WhatsApp login details and related files are saved under app data. If you directly uninstall the app, this app data won’t be deleted and can cause problems. So to clear the data of the Android app, and a complete uninstallation you need to follow the below steps.

Step 1 : Firstly open phone settings search for apps and tap on it to open

Step 2 : Now search for the WhatsApp and tap on it.

Step 3 : Here, you will find storage or Storage usage. Open it.

Step 4 : You will find clear data, tap on it and your app data will be clear

Step 5 : Now go back and Tap on uninstall.

In this way, you can completely delete all the app data and uninstall WhatsApp. Now open the Play Store and install WhatsApp in your phone.

5. Login in WhatsApp web

If none of the solutions works for you then you can try this method. Whatsapp allows users to use WhatsApp in a computer and we had talked about how to use WhatsApp web article. Do have a access to laptop or computer and try to login to WhatsApp on WhatsApp web using a mobile number. check if you still face this account is not allowed to use WhatsApp due to spam error or not

In this case, if this also doesn’t work, there is the possibility that your WhatsApp account is temporarily banned or permanently ban. We had posted a detailed tutorial on WhatsApp banned solution.

6. Check if your account is not hacked

What to do if WhatsApp account is banned due to spam

You are reading this which makes us sure that your WhatsApp account is banned. Now let’s check whether it is your fault or if your account is hacked or not so that we can use this information to appeal to WhatsApp to regain access to your Whatsapp account. If all of a sudden your account was logged out and when trying to login to WhatsApp account, you are getting an account not allowed to use whatsapp then there is possibiity that you

Use your WhatsApp contacts phone like your friends or family members and check if any change in your WhatsApp account profile picture or any story posted from your account.

Ask your WhatsApp contacts, whether they receive any weird messages from your WhatsApp number. In most cases, hackers send WhatsApp spam messages to the victim’s contacts to scam people. We had talked about WhatsApp scam posts.

7. Reach out to the Whatsapp support team

Despite of trying all the above solutions, if your problem is not solved then it is confirmed that your WhatsApp account is ban due to spam. Do read WhatsApp policies and try to figure out what would have possibly goes wrong, resulting in this error. In case your WhatsApp account was hacked, you need to reach out to WhatsApp and mail them, explaining the situation

Use WhatsApp contact email address.

Why can't I use WhatsApp

8. Wait for a couple of days and try again

If nothing works till here, then the best thing that you can do is to have patience. Now that we are sure your WhatsApp account is banned. You have even reached out to the Whatsapp support team and explained the problem through email. WhatsApp team will look into your email and will check why you faced this error.

The reason behind this approach is the algorithms and automated systems that use WhatsApp to identify spam or suspicious activities. Due to a huge number of users, the system takes time to review your account.

Till then, you can do nothing as every possible step is being taken by you so just wait. It might be tempting to panic and try everything possible to get your account back immediately. However, in some cases, waiting for a couple of days and trying again can be effective.

These are the solutions that you can try to get your WhatsApp account back. Now if you want none of your friends and relatives has to go with this situation, then here are some tips to follow to protect your WhatsApp account.

9. Change your mobile number

If after waiting for weeks your mobile number is still encountering error Your phone number is banned from using WhatsApp. Contact support for help.” then you should try changing your mobile number and open new whatsapp account.

How to prevent this account is not allowed to use WhatsApp due to spam error message

In case your account is not banned or not getting an error message and you want to protect your account then here are some tips that you need to follow to prevent WhatsApp account error.

1. Don’t use any WhatsApp modded versions in your mobile and only use the original WhatsApp apk from a trusted source.

2. Don’t send any spammy messages or fake news and don’t send links of the spammy website.

3. Only send messages to the known persons.

FAQ (Fix this account is not allowed to use whatsapp due to spam)

1. Why is my account not allowed to use WhatsApp due to spam?

There are different reasons why you face my accont not allowed to use WhatsApp due to spam. Here are some of them listed here.
1. Sending Mass Messages
2. Automated Messaging
3. Phishing
4. Suspicious Links
5. Unsolicited Promotion
6. Content Violations
7. High Reporting Rate
8. Breach of WhatsApp Policies

2. Why can’t I use WhatsApp?

Whatsapp account banned from using WhatsApp.
Not able to login as whatsapp is not updated.
Whatsapp account ban due to spam.
Network error and app not able to connect.

3. What does Chats are still on this device mean?

On opening WhatsApp, if you encounter chats are still on this device then this means that you are not allowed to use WhatsApp, and your account is banned.

4. Regaining access to the suspended WhatsApp account

Regaining access to a suspended WhatsApp account is pretty tough as WhatsApp is getting strict for those who violate WhatsApp Policies. You can try emailing the WhatsApp team explaining your fault.

Wrapping Up

This was the detailed tutorial on How To Fix this account is not allowed to use WhatsApp due to spam Chats are still on this device in Android or iPhone. If you have any doubts about following the tutorial then ask us in the comment section. In case you have any questions regarding WhatsApp then use the comment section or you can reach out on Facebook.

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Avatar für Ronak Prajapati

Ronak Prajapatit is a Chemical Engineer by profession and a Part-Time blogger. He is a passionate tech blogger who likes to share his knowledge and helped to troubleshoot problems of computers and PC.

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